Frequently ask  questions    

page 2
Knowledge Base:    Domain Name Registration
General Questions                            -1-
Domain Name Registration            -2-
E-Commerce                                      -3-
Your Questions                                 -4-
1. Will my name and contact information be publicly available?
2. Do you handle Foreign Domain Name Registrations?
3. Do you handle Domain Name Registrations?
4. How can I get a domain name ending in .com, .net or .org?
5. How do I modify a domain name registered with Register.com?
6. How do I modify a domain name registered with Worldnic?
7. How do I modify a domain name registered with Network Solutions?
8. What is a NIC handle?
9. What if one of the contacts declines the modification?
10. I received an error on the application filed, what do I do?
11. How long does modifying a domain name take?
12. What if the InterNIC records are wrong/outdated?
13. What is the procedure to modify a domain name?
14. Can I transfer/modify an existing domain name?
15. What’s in a name?
16. Besides the currently existing gTLDs are there any new ones?
17. Are .com, .net, and .org domain names available for registration on a globaly?
18. What are the rules for the registration of .com, .net and .org names?
19. When do I have to pay for my domain name?
20. What is a domain name?
21. How much does registering a domain name cost?
 
1. Will my name and contact information be publicly available? - Top

 
Yes. Information about who is responsible for domain names is publicly available to allow rapid resolution of technical problems and to permit enforcement of consumer protection, trademark, and other laws. The registrar will make this information available to the public on a "Whois" site.

- Updated: April 16th 2002
 
2. Do you handle Foreign Domain Name Registrations? - Top

 
Currently we offer domain name registration services only for .com, .net, .org and .ca extensions. If you are interested in foreign domain name registrations, we provide you with useful resources to help link you to most registration services around the world.
- Updated: April 16th 2002
 
3. Do you handle Domain Name Registrations? - Top

 
Yes. We currently register only .net, .com, .org  and .ca  domain name extensions. Click  name registration for details.

- Updated: April 16th 2002
 
4. How can I get a domain name ending in .com, .net , .org or .ca? - Top

 
Domain names ending with .com, .net  .org  can be registered through many different companies known as "Registrars". We offer considerable discounts on .com, .net or .org domain name registrations. Click the Name Registration for more details.

- Updated: April 16th 2002  
 
5. How do I modify a domain name registered with register.com Top

 
You need to go to their home page (www.register.com) to make changes to your domain. Make the changes to the name servers as follows:

1. Go to www.register.com
2. Click on "manage my domain"
3. Click on "modify DNS information"
4. Delete the temporary default register.com name server information
5. Replace it with our name server information

Our name servers are:
 ns1.hosting-advantage.com
 ns2.hosting-advantage.com

6. Submit new information

Once these changes are complete, within 48-72 hours, you will be able to use your domain name for uploading files, and viewing your web site instead of using your IP address.

- Updated:  April 16th 2002 
 
6. How do I modify a domain name registered with Worldnic? - Top

 
You need to go to their home page (www.worldnic.com) to make changes to your domain
or call them at 1-888-642-9675**. The changes you will need to make are to the name
servers. Our name servers are:
  1. Go to www.worldnic.com
  2. Click on "Make Changes"
  3. Enter your Domain Name
  4. Enter your Account Number & Password
  5. Click on 'DNS or Server Info'
  6. Replace the Name Servers with:
    • Primary Name Server : ns1.hosting-advantage.com
    • Primary IP# : 64.92.113.1
     
    • Secondary Name Server : ns2.hosting-advantage.com
    • Secondary IP# : 64.92.114.1
     
  7. Click on "Submit this form for processing"

Once these changes are complete, within 48-72 hours, you will be able to use your
domain name for uploading files, and viewing your web site instead of using your
IP address.

** You can call Worldnic at 1-888-642-9675 or 703-742-0914 (outside the US) and provide them your Account Number and Password details, and they will process the modification right over the phone. Since you are on the phone, they will not require email authorization. 

- Updated: April 16th 2002 

 
7. How do I modify a domain name registered with Network Solutions? - Top
 
You need to go to their home page (www.networksolutions.com) to make changes to
your domain or call them at 1-888-642-9675. The changes you will need to make are
to the name servers. Our name servers are:
  1. Go to www.networksolutions.com
  2. Click on "Make Changes"
  3. Enter your Domain Name
  4. Click Expert (I know which form I need)
  5. Click on 'Service Agreement'
  6. Enter your email address (enter an active email address, as NS will email a confirmation/authorization* request. If the email address entered is different from the one you registered your domain with, when send the authorization please use that email address. If that email address is no longer active, refer to Question 11 for further instructions.)
  7. Replace the Technical Contact with: AD3086-ORG
  8. Replace the Name Servers with:
      • Primary Name Server : ns1.hosting-advantage.com
      • Primary IP# : 64.92.113.1
       
      • Secondary Name Ser.: ns2.hosting-advantage.com
      • Secondary IP# : 64.92.114.1
  9. Click on "Submit this form for processing"

Once these changes are complete, within 48-72 hours, you will be able to use your
domain name for uploading files, and viewing your web site instead of using your IP
address.

*The email will include a tracking number in the form "NIC-YYMMDD.#" (#=Sequential number from 1 to 5 digits). Use the tracking number in the Subject of any Email you send regarding that particular Registration Agreement.


- Updated: April 16th 2002 

 
8. What is a NIC handle? - Top

 

A NIC handle is a unique identifier assigned to each domain name record, contact record, and network record in the InterNIC domain name database. You can use the same NIC handle as the contact for several domains. This way, if you make a change to the NIC handle (i.e., the email address), all domains using that NIC handle will be updated as well. Thus keeping all your information in the InterNIC database updated.

- Updated: April 16th 2002 
 
9. What if one of the contacts declines the modification? - Top

 

As long as you are the listed owner, you can follow the procedure above and fax the authorization in with a valid ID. To expedite this further you may want to place a phone call to InterNIC at 703-742-4777, in most cases they will process your request while you are on the phone with them.

- Updated: April 16th 2002 
 
10. I received an error on the application filed, what do I do? - Top

 

You will need to correct the error and re-send the application. This should be done by directly replying to the InterNIC email and not by filing an entirely new form. To avoid any delays in approving your domain name, make all corrections on the 'error email' itself sent by InterNIC.

- Updated: April 16th 2002 
 
11. How long does modifying a domain name take? - Top

 

Once the listed administrative or technical contact on the Whois records authorizes the verification request sent by email, modification usually takes 72 hours for domain propagation around the world.

- Updated: April 16th 2002 
 
12. What if the InterNIC records are wrong/outdated? - Top

 

If the contact information for the domain is no longer current, you will then need to use the tracking number you received from InterNIC to have your client fax in the authorization. The tracking number can be found on the email you received from InterNIC saying they received your request. This is the first email they send you after your submission. Your client will need to prepare a fax on company letterhead, as follows:
  1. Include company name, address and phone number in the header.
  2. Reference the domain name and InterNIC tracking number.
  3. Request the domain name modification in accordance with the InterNIC number to the new Name Servers.
  4. Have the President or Vice President of the company sign the request.
  5. Print the name and title below signature.
    Fax the authorization to 703-742-9552 along with a photocopy of a valid photo ID (state Driver's License, passport or any other valid ID) of the person signing the request.
- Updated: April 16th 2002 
 
13. What is the procedure to modify a domain name? - Top

 

You will fill out the same form except, highlight 'M' for modify rather than 'N' for a new domain. It is very important that you use the same company name and address on the template as that which is on file at InterNIC. If the company name differs from that which is on file, InterNIC will treat the transfer as a new order and will not allow the transfer to be completed.

- Updated: April 16th 2002 
 
14. Can I transfer/modify an existing domain name? - Top

 

Yes. You can place an order by telephone or through our online order form, but make sure you specify that you are requesting a transfer and NOT a new domain. You should keep the service at your present site while waiting for your domain name to transfer. We will provide you with a temporary IP address so you can mirror your site on our server. All email and web pages will still be accessed from your current site. When InterNIC receives the template, they will send an authorization request to the current administrative contact of the domain. Once the administrative contact authorizes the transfer, InterNIC will update their records.

- Updated: April 16th 2002 
 
15. What’s in a name? - Top
 
 
A domain name takes the form of a company name or associated brand name, succeeded by a recognized Internet suffix. For example, company ABC Inc. might register the name abc.com. The .com is a domain name suffix. There are well over 400 of these suffixes. Domain suffixes often reveal the organization's location, and its status.
For example, UK Domains include .co.uk, .org.uk, .net.uk, .ltd.uk, and .plc. uk. These are all registered on a first-come, first-serve basis.
Other country code domains Each country has its own country code domain, e.g., .fr for France, .ru for Russia, or .dk for Denmark. Procedures for registering domain names differ considerably around the world. Some countries allow anyone to register a domain name whether or not they have a presence there. (These are often known as ‘high-risk’ countries). In others, a local presence is required, although one person or organization can register any number of domain names. Elsewhere, not only is a local presence required, but only one name can be registered, which has to be the same name as the registering company.
Generic domains Generic domains are available for anybody to register on a first-come, first-serve basis. Generic domains are not associated with any one country, and consequently are also known as ‘International’ domains. The suffix ‘.com’ is universally recognized. It is the domain of choice for US Corporations. It is also popular with companies that have a global presence or distribution network. Other generic domains include .net, and .org. This list will probably be added to in the near future.

- Updated: April 16th 2002 
 
16. Besides the currently existing gTLDs are there any new ones? - Top

 

Yes. The International Ad Hoc Committee (IAHC) has defined an additional set of seven gTLDs though they are not yet in effect.

.firm for businesses, or firms
.store for businesses offering goods to purchase
.web for entities emphasizing activities related to the www
.arts for entities emphasizing cultural and entertainment activities
.rec for entities emphasizing recreation/entertainment activities
.info for entities providing information services
.nom for those wishing individual or personal nomenclature

- Updated: March 25, 2000
 
17. Are .com, .net, and .org domain names available for registration on a globaly? - Top

 

Yes. The .com, .net, and .org domains are available for registration by Internet users across the globe. ICANN accredited domain name registrars are also located in various countries around the world.

- Updated: April 16th 2002 
 
18. What are the rules for the registration of .com, .net and .org names? - Top
 
 
Rules for .com, .net and .org Domain Name registrations:
  • .com - to be used for commercial and personal sites
  • .org - recommended for not-for-profit organizations
  • .net - recommended for companies involved in data networking especially related to the Internet
  • Use only letters, numbers, or dash ("-")
  • Cannot begin or end with a dash
  • Must have at least 3 characters, but cannot have more than 67*, (including .com, .net and .org)
  • Domain Names are not case sensitive
  • Domain Names cannot include spaces

* .com, .net and .org domain names exceeding a total of 26 characters are supported by most web browsers. However, certain web browsers, email programs and other Internet related applications may not support domain names over 26 characters.

- Updated: April 16th 2002 

 
19. When do I have to pay for my domain name? - Top

 

Before your domain name becomes active, you must provide a credit card number or any other form of payment. This requirement enhances the availability of domain names by preventing them from being tied up by individuals not intending to pay for registration.

- Updated: March 25, 2000
 
20. What is a domain name? - Top

 
A domain name provides you with an identity, or address, on the Internet. It helps you to find and to be found. When a server is searching for something on the World Wide Web, it looks for a string of digits known as an IP network address, (e.g. 156.130.43.30). A domain name is the text translation of this IP address, which is easier to remember than a string of digits. Registering a suitable domain name on the Internet is the equivalent of registering a company name. Once it has been registered, no one else can use that name. Because so many companies have similar names, it is important to register a suitable domain name as soon as possible.

- Updated: March 25, 2000
 
21. How much does registering a domain name cost? - Top

 

As a customer you will have access to most competitive Domain Name Registrations rates in the industry. We offer discounts on .com, .net, .org and .ca domain name registrations. Please refer to the Pricing Schedule below:

.com    .net      .org,
49.95$US / 2years
Registration  minimun for 2 years
Special rate for multiple registration  ( 5 sites and more).

.ca
55$CDN for one year

- Updated: March 25, 2005